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Create an Irembo account  (2) expand_more expand_less
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Properties

1
Request temporary password
(last modified: 04/05/2018)

Expected results

Registration confirmation SMS 01 - Registration confirmation SMS

Requirements

Citizens residing in Rwanda
1.
National ID number
must be linked to a registered local mobile phone number
2.
Local mobile phone number
must be registered at the service provider, under your names and national ID number
Citizens living abroad
1.
National ID number
or
Passport number
2. 01 - Libre deuda de patente
Passport (Simple copy)
scanned copy
Foreign Residents
1.
Foreigner's ID card number
must be linked to a registered local mobile phone number
2.
Local mobile phone number
must be registered at the service provider, under your names and foreigner's ID number
Domestic companies
1.
National ID number
of the company owner; must be linked to a registered local mobile phone number
2.
Local mobile phone number
must be registered at the service provider, under the company owner's names and national ID number

Time frame

Attention at counter: Max.  10mn

Additional information

Irembo is the one-stop portal for e-Government services.
A citizen whose mobile number is registered under his/her National ID can use this service. You need to have your mobile phone with you during registration to receive a One-Time Password (OTP) that will be sent from Irembo. Upon successful submission of the registration form an Email and SMS notification will be sent to you.

Recourse: RwandaOnline Platform Ltd

Entity in charge

RwandaOnline Platform Ltd

KG 558, number 630 , Kigali
Tel: +250 788 179 100/+250 788 315 009
Email: callcenter@rwandaonline.rw
Website: http://www.rwandaonline.rw

Unit in charge

Call Center - Irembo

Mon: 07:00-19:00
Tue: 07:00-19:00
Wed: 07:00-19:00
Thu: 07:00-19:00
Fri: 07:00-19:00
Sat: 10:00-15:00
Sun: 10:00-15:00

Person in charge

Call center agent - Irembo

Tel: 9099
Email: callcenter@rwandaonline.rw
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