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Steps (3) arrow_drop_up arrow_drop_down
Obtain certificate of celibacy  (3) expand_more expand_less

2
Pay processing fee
(last modified: 05/11/2019)

You can apply for this step online

language Apply online

Contact details

Entity in charge

Irembo

Tel: 9099 / +250 788 179 100
Email: callcenter@rwandaonline.rw
Website: https://irembo.gov.rw/rolportal/en/home

Expected results

Payment confirmation (SMS)

Requirements

1. 01 - Libre deuda de patente
Billing number

Cost RWF  500

USD expand_more expand_less
  • USD Add Name Here
RWF 500
processing fee
Payment methods: credit cards, MTN mobile money, Tigo cash, Airtel money, Mobicash, bank deposit at Bank of Kigali, BK yacu

Additional information

Payment via MTN Mobile Money:
1. Dial *182#
2. Select 1 for english or 2 for kinyarwanda
3. Select 3 - pay bill
4. Select 7 - Irembo services
5. Enter the billing number and follow the steps

Payment via TIGO Cash:
1. Dial *310#
2. Select "Irembo payments"
3. Enter billing number and follow the steps.

Payment via Airtel Money:
1. Dial *182#
2. Select 1 for English or 2 for Kinyarwanda
3. Select 4 - Pay Bill
4. Select 1 - Utilities
5. Select 5 - Irembo services
6. Enter the billing number and follow the steps

For payment via Bank of Kigali branch:
1. Visit nearest Bank of Kigali branch
2. Inform the bank teller that payment is for Irembo
3. Provide the billing number

For payment via BK YACU:
1. Agent logs in to their device and select Irembo payment from main menu
2. After selecting Irembo payment agent enters billing number and submits
3. Agent confirms customer name and service paid plus amount and enters customer's phone number
4. Agents confirms transaction with their password

Recourse: RwandaOnline Platform Ltd

Entity in charge

RwandaOnline Platform Ltd

6 KG 8 Ave, M&M Plaza , Kigali
Tel: +250 788 179 100 / +250 788 315 009
Email: callcenter@rwandaonline.rw
Website: http://www.rwandaonline.rw
Directions: Google maps

Unit in charge

Call Center - Irembo

Mon: 07:00 - 19:00
Tue: 07:00 - 19:00
Wed: 07:00 - 19:00
Thu: 07:00 - 19:00
Fri: 07:00 - 19:00
Sat: 10:00 - 15:00
Sun: 10:00 - 15:00

Person in charge

Call center agent - Irembo

Tel: 9099
Email: callcenter@rwandaonline.rw
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